Demand and Knowledge Process Manager
- Hybrid
- Bucharest, București, Romania
Job description
IT engineers with around 8 years of experience
First experience in IT Service and delivery
Strong sense of service (collaborative, client-oriented)
Ability to manage stream of a project
Client relationship management
Ability to lead and deliver transversal topics
Engineer background
Job requirements
Global understanding of IT infrastructure concepts and End Users Services
Agile way of working; product mode
ITSM, ITIL service management tool
Notions of knowledge in PAS, SAAS, IAAS and automation
Cybersecurity: general understanding of stakes and risks
or
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